TERMS AND CONDITIONS (Applicable to all services unless indicated otherwise)

• Payment: All payments are to be made in advance (upfront or payment plan via Edebit). Package renewals are due at the last session of current package.
• All purchases are not refundable or transferable.
• Edebit Payment Plan: Please ensure sufficient funds in nominated account as $10 failed payment fee applies, Landete Health is not responsible for any failed payments or fees accrued.
• Buddy PT/ Group Training: If a member of the group cancels or misses an appointment that group member will forfeit that session regardless of any prior notice given.
• Cancelling, rescheduling or missing an appointment: If you miss a scheduled appointment or cancel with less than 12 hours’ notice, you will be charged for the session (except under special circumstances or in the case of an emergency).
• Client holidays and absences: We request 7 days advance notice for any prolonged training absences.
• Suspending services: Personal training packages can be put on hold for minimum two weeks/ maximum four weeks due to injury, illness, holidays, or other major commitments. Request must be made in writing to Landete Health prior to suspension date and regular appointments and payments will resume after the suspension period.
• Public Holidays: Landete Health is closed on Public Holidays.
• Group classes & programs: seasonal and subject to change
• Cancelled classes: If classes are cancelled due to trainer illness or emergency and alternative trainers unavailable, individual classes may be cancelled at no expense to Landete Health.
• Health concerns: You must inform the trainer of any relevant injury or illness and obtain medical clearance from medical specialist prior to beginning or restarting any fitness service from Landete Health Pty Ltd.
• Liability: You agree that you are in good health, good physical condition and unaware of any medical or other reason why you should not be partaking in physical exercise. You accept that participating in exercise has a risk of injury, both minor and potentially major and trainers at Landete Health are not liable for an injury that may occur during any time at the gym.
• Kid Friendly classes: Parents are responsible for their children at all times. No food allowed in the gym and children are not allowed on exercise equipment. Any injury incurred during class or on the premises will not be liable to Landete Health.
• Use of images: You agree to allow Landete Health Pty Ltd to take photographs and video footage to use for advertising and promotional purposes from time to time.
• Terms and Conditions: The terms and conditions stated herein will automatically be carried over to new membership on expiry of the current membership without the need of a new agreement to be signed and dated.